Fletch and Mike Gould talk with veteran XP, Keith Duff of Village Bible Church and Christopher Nelson, Director of Business Development at Gloo. Keith used a free congregational survey from Gloo to discern what their congregational was thinking about reopening the church facility.

There is a dance between being a leader and having people follow you!

Keith will speak to what they were hoping to learn from the congregation. Their response rate is as important as what was said. There were key learnings that leadership was able to use for reopening the facility.

Chris will share how to get started with a free survey, the nuts and bolts. Important too is how many responses it takes for a poll to be valid.