Thursday, March 1, 2018

Hey Fletch … I can’t log into XPastor to get the stuff that I purchased. Can you help?

DRF—Many of us have several email addresses, such as church, personal and family. It looks like you are trying to log-in with a different email address. We will reset your password and email it to you.

Isn’t this a bane in the communications world? Passwords and log-in IDs! I would suggest that you use a good password tool to store confidential information. I’m amazed that I have 115 different log-in IDs with passwords. A good password tool will minimize your frustration in the future. Use super long and unusual passwords to maximize your security. A password tool makes it so that you don’t have to remember them, just use them!

I would go so far as to require a good password tool for all church staff. Laptops are easy to steal and then might be able to be cracked. Some put their passwords in an unencrypted document and leave it on their computer desktop. Other folks in the office have a handwritten paper in a place that no one will look—like in the top left hand drawer. Protect your church information and communications systems by routinely requiring passwords to be changed (and yes, I dislike having to update my password, but it is for the best).